The Bridge Between Self-Service and Employee Assisted Channels

FFB Case Study Title PageHow Gabby Helped First Financial Bank Grow Accounts and Retain Customers –

This case study will explore how the bank successfully introduced a KAI-powered intelligent digital assistant (IDA) and stayed true to its mission of offering personalized service across all of its customers’ financial needs to make sure they get everything they deserve.

Read more about how Gabby was able to provide a significant increase in the number of new deposit and loan accounts opened, in just four months after launch!