WHITE PAPER
The Current and Future
State of Generative AI
for Banking:
Exploring the Potential
In the rapidly advancing landscape of artificial intelligence (AI), the past 18 months have witnessed a fascinating evolution in generative AI technologies for banking.
This white paper explores key developments in generative AI, and how carving a path forward with this technology helps to enhance digital engagement, empower banking workforces, and deliver consistently better experiences for every touchpoint.
About Kasisto
KAI is the leading conversational AI platform for the financial services industry. Kasisto’s customers include global banks such as J.P. Morgan, Westpac, Standard Chartered, TD, and Nedbank, and US community banks and credit unions such as First Financial Bank, Meriwest and Indiana University Credit Union – and many more. These financial institutions chose KAI for its proven track record in driving business growth and improving the banking experience for consumers and employees. The platform is engaging with millions of consumers and bankers around the world, all the time, across multiple channels, in different languages, and is optimized for performance, scalability, security, and compliance. KAI is built with the deepest conversational AI portfolio in the financial industry and is tightly integrated into the fintech ecosystem through our partnerships with proven technology providers such as FIS, NCR, Q2, and others
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