Conversational AI and virtual assistants are the customer engagement strategy of the future. But has anyone explained why or who is actually using conversational AI?
Join Kasisto for a live webinar as we answer just that.
Kasisto’s CTO, Sasha Caskey and our Director of User Experience, Francesco Nasso, will discuss and answer these questions while sharing insight into actual users of conversational AI and virtual assistants. Hear how defined customer personas can help you get to know your customers and guide them to complete goals and mitigate areas of frustration.
A few key takeaways attendees will leave with:
- An understanding of who uses conversational AI and why they use it.
- Identify different customer personas and best practices to better serve them.
- Learn how conversational data can be used to predict future customer needs.