VeraBank: Enhancing Customer Service and Efficiency with a KAI-Powered Digital Assistant


Creating a Digital Experience that Meets Modern Expectations

Read how VeraBank successfully launched a KAI-powered intelligent digital assistant to better serve their customers, achieve significant benefits while addressing operational challenges.

We will explore the successes VeraBank has enjoyed and how intelligent digital assistants (IDAs) will continue to evolve and gain acceptance and popularity among financial institutions. IDAs result in a superior digital experience and happier customers. 

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About Kasisto

KAI is the leading conversational AI platform for the financial services industry. Kasisto’s customers include global banks such as J.P. Morgan, Westpac, Standard Chartered, TD, and Nedbank, and US community banks and credit unions such as First Financial Bank, Meriwest and Indiana University Credit Union – and many more. These financial institutions chose KAI for its proven track record in driving business growth and improving the banking experience for consumers and employees. The platform is engaging with millions of consumers and bankers around the world, all the time, across multiple channels, in different languages, and is optimized for performance, scalability, security, and compliance. KAI is built with the deepest conversational AI portfolio in the financial industry and is tightly integrated into the fintech ecosystem through our partnerships with proven technology providers such as FIS, NCR, Q2, and others

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