Webinar: The Intelligent Virtual Assistant, Myth or Reality?
Recorded Live on August 1, 2019
Within financial services, fintechs, challenger financial institutions, and virtual banks are betting their success on chatbots, Virtual Assistants, and Conversational AI -- but do they really deliver?
During this webinar, we explored some interesting questions, learned from industry experts what’s myth and what's reality, and discussed who’s actually succeeding (and who’s not) by using these new and immersive and intelligent digital engagement experiences.
The following are key takeaways in this previously recorded webinar:
- Learn how Conversational AI and Virtual Assistants are actually delivering real business value, and why
- Understand what to look out for when trying to implement these technologies - challenges, pitfalls, and also opportunities
- Discover how to select a Conversational Al solution that meets the needs of your business
Ian Jacobs, Principal Analyst at Forrester focused on digital transformation and customer service, was our featured speaker and led the discussion with industry experts from Kasisto and Blue Turtle.