Our Webinars

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There's a lot to unpack around Conversational AI.

Learn from our experts at Kasisto, our clients, and specialists from around the world how it can help your institution.

 
Banking on Artificial Intelligence:AI’s Role in the Future of Digital-First

Meet Kasisto + Engageware: a new digital-first customer self-service solution designed for mid-sized financial institutions that delivers:

  • A true self-service solution: 50% reduction in cost-to-serve & increase CX
  • Transactional functionality: customers can easily reference & update their own information
  • Automated support: 90% containment rate
  • Less than 30 days to implement, with minimal internal resources.
 
Technology + Design: What’s working in client and advisor experiences?

The wealth management sector has seen a wide range of technologies coming into their operating environment that has combined the physical, digital, and biological worlds.  Panel members from Kasisto, Edward Jones and Alliance Bernstein discuss what's really working in client and advisor experience, and best practices of building and designing around the customer.

 

 

 

Accelerating Digital Innovation in Financial Services

As FIs continue to digitize their customer experiences, they need new ways to differentiate those experiences through personalization. Watch a fireside chat between Kasisto and Capital One as they explore new, more meaningful ways to personalize customer experiences, how to measure their effectiveness and the digital tools they require. 

 

 

 

 

 

Shaping the Customer Experience & Driving Long Term Client Engagement

Watch Kasisto, alongside panelists from HSBC, Northern Trust, Asset-Map and Morgan Stanley, explore how wealth management firms and retail banks can work with technology and platform providers to better reach their customer base, new customers, and enhance customer retention. Recorded as part of the Global Wealthtech 2020 Virtual Summit. 

 

Accelerated Digital Adoption in Banking and the Role of the Virtual Assistant

Watch industry leading financial institutions, Absa and Nedbank and technology leaders, Blue Turtle, and Kasisto for a fireside chat led webinar as they discuss current digital trends and accelerated adoption of virtual assistants within the banking industry, and strategies they are using to meet the ever changing needs of banking customers.  

Customer Engagement- How a Leading Digital Bank is Winning

Watch Kasisto, Liv. and Freshworks' live panel discussion where they explored: 

  • What differentiates Liv's customer experience and servicing strategy?
  • Why was it important to offer both a virtual assistant and live chat support?
  • What does success look like? 
  • How does KAI + Freshworks support Liv.’s vision as a digital first bank
  • What's next for Olivia?
The Future of the Branch: Knocking the Brick off the Mortar

Watch Aite Group senior analyst Tiffani Montez and Kasisto’s CEO and co-founder Zor Gorelov explore digital banking adoption trends, how and where consumers manage their finances, what financial guidance they need, and how a digital-first strategy can help FIs transform the role of the branch and the overall banking experience.

 

 

 

 

The Future of Conversational AI

What does the future of conversational AI innovation look like? Do I have the knowledge needed to keep pace with innovation? Join Kasisto’s CTO & Co-Founder, Sasha Caskey, as he dives deep into the history of conversational AI, definitions of AI, and the research and development that is happening today that will drive the future and innovation of conversational AI tomorrow.

 

 

Getting to know Your Customers Through Conversational AI

Conversational AI and virtual assistants are the customer engagement strategy of the future. Kasisto has access to 37M+ real-life user inputs, and we want to help you build better customer insight.